| This month Sussex Life magazine interviewed CRED's Christian Cheesman. We thought that writer Jenny Mark-Bell did such a great job of telling our story that we asked them to let us reproduce the article here. |
Christian Cheesman, right, is the Business Director of CRED Jewellery, which opened its first shop in 1999 in support of its sister organisation, the CRED Foundation. Greg Valerio, a Chichester local, founded the organisation to aid community development projects overseas. “We used to sell trinkets we had brought back to the UK to cover our flights and eventually we decided to try and open a shop to raise money for the foundation” says Christian. The most promising product they had was silver jewellery, and in embarking on retail CRED began to research the provenance of the products that they were selling to ensure the the shop’s integrity as a fundraising concern.
The company commissioned a report from Greenwich University on the jewellery supply chain, mapping out the challenges. “To be honest, we nearly ran away at that point, thinking the project was impossible, but it was through the research process that we met our mining partners, Oro Verde” says Christian. Colombian partner organisation Oro Verde was the first mining collective to comply with rigorous standards of social and environmental responsibility. “When we first met them they were desperately trying to find a company that was willing to pay a premium for that level of certification.” Delighted to find a supplier that shared their high ideals, CRED entered into what would become the core partnership of CRED Jewellery, enabling the company to become the first European retailer to sell independently certified Fair Trade gold, and the first high street boutique to sell exclusively ethical jewellery.
CRED remains a campaigning organisation, and founder Greg left the business this year to focus on work with the fair trade labelling organisation. “We are really trying to demonstrate a that our business model works, and we want to encourage designers and manufacturers to adopt fair trade metals. We are facilitating our competition in some ways” says Christian. Because gold is far more advanced in terms of certification than diamonds and gemstones, the supply chain is still a work in progress. “At the moment we offer the best diamonds we could find. They are not coming from small-scale miners, which would be our ideal, but we are able to trace them right back to the mines.” The stones come from Australian, Namibian or Canadian sources, and CRED can tell their clients where they were cut and finished. “We have a chain of custody on them but it is large-scale and not where we want to end up. For us transparency is the big overarching principle. We are very open with people about our strengths and weaknesses, and where we are on this journey.”
CRED’s two in-house designers (Head of Design Annabel Panes and Christian himself) offer a personal design service, with prices starting at £600 for a wedding band, and stone set jewellery ranging from £1250 to £1500. The first stage is an initial consultation which can be in the Chichester store or, for international customers, by telephone or email. At this point, the scope of the design and what the customer is looking for. “We are very good at working to a budget, so if somebody’s got a price that they are looking to spend we will do what we can to hit it. We then create the designs using a computer program at real size, so the client is presented with a very realistic impression of the jewellery from a few different angles. This means it is very clear what they are commissioning before they ‘push the button’”, says Christian.
The bespoke service is very popular, with commissions ranging from engagement rings to pendants, and CRED are currently exploring offering a higher end design service with more personal contact, starting at around £15,000. Most of the time people have an idea in mind but don’t have the ability to express it, which is where CRED’s design experience comes in, says Christian. “We know what you can and can’t do with jewellery, so we can prompt people to get a clear idea of what they are looking for, and then help them to create it. I don’t think there’s anything we can’t do.”
| This post originally appeared in Sussex Life magazine. Reproduced with permission. |





